• The consultancy offers a menu of support for the Used Vehicle Business.  The support is based upon a detailed initial audit to determine the needs of each site, followed by a bespoke programme to develop the business.

• Bespoke programmes are compiled to develop the business to a pace and level appropriate to each situation.

• The programme will enable the Dealership to plan a series of Consultancy support days that will develop performance in the areas of weakness/potential.

• Each development area consists of a number of issues that are to be influenced in order to improve performance. The on-site Consultancy will offer whatever guidance/support is required based upon the number of days per area identified.

• Process includes the Management team

• All Productive Sales People.

• Administration Staff.

• Financial Control.

• Fourteen Categories.

• Three Hundred and Twenty Nine Areas.

• Culminating in a Synopsis.

• Priority Actions.

Strategic objectives

• Performance improvements gained where improvement potential exists.

• Ongoing self sufficiency

• Includes all staff.

• Rewards staff development

• Conditions new staff to the "Company Way".

• Upgradeable standards.

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