mts automotive

Used Car Business Development

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                                                                                                                Used Car Health Check
                                                        Programme Objectives     Purpose    Why   Initial audit  Conclusion      

 		  
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Situational Analysis
Are you achieving the Maximum return from your used car business?

 

 

Simply Answer the 20 “health check” questions below as honestly as possible which will help you decide the answer to the above question.

1Is your used car profitability equal to or greater than the network average?YN
2Is your stock turn between eight and ten times a year?YN
3Do you measure return on stock investment (ROI)?YN
4Do you have a strictly managed Liquidation Policy?YN
5Are you happy with the volume of used car sales?YN
6Are you happy with your Sales Teams performance?YN
7Are you happy with your Sales Staff standard of Appraisals being carried out?YN
8Have you carried out a recent detailed analysis of your market?YN
9Are you satisfied with the results from your advertising and marketing?YN
10Do you issue action plans to your used car team?YN
11Are you achieving satisfactory F&I performance for used cars?YN
12Does your Sales Team actively prospect for new business?YN
13Are lost prospects pursued?YN
14Would you be comfortable you would pass a generic Used Car Audit without considerable pre Audit work?YN
15Do you know the profile requirements of your business?YN
16Do you purchase used cars using this profile requirement?YN
17Do you believe costs are adequately controlled by your sales team?YN
18Would your used car display pass an investigation by the consumer standards authority?YN
19Do you have a training needs analysis for your Used Car Team?YN
20Would you score highly in a customer satisfaction survey for used cars?YN

   

  

   

     
Programme Objectives

  • To focus on specific areas of the Used Car business
  • To only address areas of weakness or potential
  • To provide on site consultancy / training minimizing time away from the business
  • To provide a cost effective solution
  • To develop individuals associated with the Used Car department
  • To exploit all opportunities from a Used Car perspective
  • To develop the management team in the following areas:
  •        Presentation
  •        Cost Control
  •        Management Controls
  •        Sales Processes
  •        Sales Controls
  •        Administration
  •        Stock Control
  •        Purchasing
  •        Quality Standards


Purpose and Objectives
All of the above bullet points have a key influence on your Used Car Business. Participation will

  • Identify and focus on the challenges and opportunities
  • Identify the areas that need to be addressed, address these specific areas
  • Optimise performance  through retailing Used Cars

 Why an Approved Used Car Training and Consultancy Programme
  • To focus attention on your Used Car Business.
  • To improve the performance of your Used Car business


Initial Audit

  • An initial two day audit will determine the needs of your dealership.
  • A bespoke programme is then formulated to develop the business to a level appropriate to each Dealership.
  • Subsequently, individual days will be agreed with Management
  • Each area receives the required focus of attention
  • Solutions are agreed
  • All personnel associated with Used Cars are involved
  • Motivationally inspiring due to improved performance
  • Actions agreed implemented and reviewed

Conclusion

  • This programme is open to all Dealers large or small

  • Your participation in this Programme will give you the opportunity to focus on Used Cars and improve this key area of your business.

  •  The consultancy will be bespoke and flexible which will allow focus to be applied to the areas that require improvement, rather than the whole used car operation.

  • Dates are arranged to suit you, the dealer.

  •  This is a results orientated agreement without lengthy contracts.

  •  Review the testimonials to see what current and previous participants have thought and achieved

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